cocker spaniel with tongue sticking out on april 8 opening announcement

Veterinary Urgent Care Opens in Richmond

Partner Veterinary Urgent Care will open a new service for pet owners in Richmond and provide healing not only for pets, but for a profession in distress. 

RICHMOND, VA.: On Friday, April 8th, Partner Veterinary Urgent Care will open its doors at noon. 

Urgent Care is a service that allows pets to receive prompt care for non-life-threatening illnesses. Bridging the gap between primary care veterinarians and emergency hospitals, Partner Veterinary Urgent Care can help when veterinary offices are closed or when care is needed, but a trip to the emergency hospital isn’t necessary. 

Open Friday – Monday 12:00 PM to 8:00 PM, they will see patients by appointment only. Appointments can easily be made online or by phone. 

In addition to the Urgent Care Service, Partner Veterinary will provide Emergency and Specialty Care with two state-of-the-art facilities set to open this year—Frederick, MD and Richmond, VA. While that’s awesome, it’s not the game-changing part. They are pioneering a transformative approach to veterinary care where teams come first. 

“Our team is building Partner Veterinary from the ground up—rethinking every detail and leveraging proven operational models to create a healing environment that has a lasting, positive impact on the profession,” said Christine Stafford, President of Partner Veterinary. 

The veterinary profession has been in distress for years. Care professionals are exhausted and facing endless pressure to take on more appointments while still expected to complete medical records with no scribes and horribly outdated software. Support teams feel completely unsupported, unheard, and treated as less than in an environment where they carry much of the weight and responsibility. So, after 20+ years in the profession, founding partners, Christine and Katie decided to break the old way of doing things by pulling it apart, and rebuilding from the ground up.  

“Our operational model is innovative, scalable, and most of all…it’s transparent. By taking a team-first approach to veterinary care, we are rebuilding a level of trust and transparency with not only our doctors and teams, but also our pet families and patients. Something like this has not been done in the veterinary profession and we need to let doctors and support teams know that change is coming,” said Katie Brooks, CEO of Partner Veterinary. 

Bringing healing to all with a motto of “We Can Help,” Partner Veterinary Urgent Care and the team behind it are excited to open their first practice in Richmond today. 

To learn more about Partner Veterinary Urgent Care, please visit: